Why Lift Servicing is Important

Why Lift Servicing is Important


Stress-Free Lift Maintenance for Building Owners

If you’re a building owner or manager responsible for passenger or goods lifts, you’ll know that a reliable lift service is crucial for the smooth operation of your building. Which is why lift servicing is important.

Whether your building’s lifts have an unknown service history or you’re simply looking for a fresh start with a trusted provider, proper maintenance is more than just a routine task. It’s about ensuring the safety of everyone who steps into your lifts, complying with essential regulations, and maximising the lifespan of your vertical transport.

At Tower Lifts, we understand the challenges of ongoing lift maintenance for building owners. We have two decades of experience providing lift servicing in line with industry standards. You can rely on our team of lift service engineers to keep your lifts running smoothly.


What Is Lift Servicing, and How Often Should It Be Done?

Understanding why lift servicing is important requires an awareness of what it is. Lift servicing is made up of a range of essential tasks to keep your building’s lifts running smoothly, safely, and efficiently. This includes thorough inspections, adjustments, cleaning, lubrication and, when deemed necessary, the submission of a report giving observations and recommendations concerning the condition of the Plant.

What Does Lift Servicing Cover?

Our lift servicing schedule is comprehensive, covering both the mechanical and electrical aspects of your vertical transport systems:

  • Mechanical components – Bearings, gears, pulleys, cables, and door mechanisms are inspected and lubricated to ensure smooth operation and prevent premature wear and tear.
  • Electrical systems – Motors, controllers, safety circuits, and operating panels are tested and adjusted for optimal performance and safety.
  • Safety devices -Brakes, emergency stop buttons, alarms, and communication systems are meticulously checked to guarantee passenger safety.

How Often Should Your Lift Be Serviced?

We would normally recommend a minimum of 4 visits for passenger lifts and 2 visits for goods only lifts, however, the ideal service frequency depends on the following factors:

  • Type of lift – Passenger lifts typically require more frequent servicing than goods lifts because of their higher usage and the necessary safety considerations.
  • Usage – High-traffic buildings with frequent lift usage will need more regular servicing to prevent breakdowns and ensure optimal performance.
  • Age and condition – Older lifts or those with a history of breakdowns may need more frequent attention to deal with wear and tear.
  • Manufacturer recommendations – Your lift’s manufacturer guidelines will offer service interval recommendations.

At Tower Lifts, we believe in proactive maintenance. We’ll work with you to develop a tailored service schedule that ensures your lifts receive the attention they need to operate at their best.

What Lift Servicing Regulations Apply?

Strict regulations govern the maintenance and inspection of lifts to ensure the safety of both passengers and those working on or around them. These include the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER), and Provision & Use of Work Equipment Regulations 1998 (PUWAR) that are designed to protect everyone who uses or interacts with lifts.

Ignoring lift servicing regulations is not an option. Non-compliance can lead to severe consequences, including hefty fines, legal action, and even the closure of your building if serious safety risks are identified. Additionally, neglecting lift servicing can invalidate your insurance coverage, as documentary evidence of lift service history is normally a requirement.

What Lift Servicing Regulations Apply?

Tower Lift’s team of lift service engineers is up to date with the latest regulatory requirements and ensures that all our servicing procedures adhere to the highest safety standards.

Minimising Disruption – Lift Servicing Made Easy

We know that lift downtime can be a major inconvenience. So, at Tower Lifts, we make the servicing process as unobtrusive as possible for your building’s occupants and operations.

Here’s how we minimise disruption during lift servicing:

  • Flexible Scheduling – We work with you to schedule service visits at times that are least disruptive to your building’s activity.
  • Efficient Service – Tower Lifts engineers work quickly and efficiently, completing most routine services within a few hours.
  • Clear Communication – We keep you informed throughout the entire process, providing updates on the progress of the service and any potential issues that arise.
  • Safety First – While we prioritise efficiency, safety is never compromised. We thoroughly test the lift after servicing to ensure it’s fully operational before returning it to service.
  • Emergency Support – In the unlikely event of an unexpected issue, our 24/7 emergency support team is available to respond promptly and resolve the problem.

With Tower Lifts, you can have peace of mind knowing that your lift servicing needs are in expert hands, without sacrificing the convenience and accessibility of your building.


Contact Tower Lifts for a free lift servicing consultation and discover how our lift servicing solutions can benefit your building.

Tower Lifts London lift team can design and install a varied range of lifts throughout the UK including:

Domestic Lifts Food Lifts Bespoke Platform Lifts Service Lifts Platform Lifts Goods Lifts Scenic LiftsHeavy Duty / Car LiftsPassenger LiftsDumbwaiter LiftsMRL Lifts Fire liftsResidential Lifts low-Headroom Lifts