Lift Servicing Regulations

Lift Servicing Regulations

Passenger Lift Servicing Regulations

Lift servicing regulations are a legal requirement ensuring that vertical transport is safe for passengers. It’s also a recognition of the contract that lift owners, or building managers, have with lift users. Whether you’re providing passenger lifts for an apartment block, an office building or a shopping centre, it’s likely to be essential service for many of the people who use it.

Tower Lifts has been providing lift servicing and repair for nearly two decades now. We know the transformational effect that a well-maintained lift can have on a building and its passengers. We’re also aware of the speed with which users will start to avoid a lift that feels untrustworthy, dingy or dirty.

How Often Should a Passenger Lift Be Serviced?

The answer to this question depends upon the kind of lift it is, the distance it travels, and the volume it carries. The more work your lift is required to do, the more maintenance it will require to keep it running at optimum performance. The Tower Lifts maintenance team provides preventative maintenance, which ensures ongoing reliability and lower running costs.

A maintenance engineer will audit your lift, taking into account its maintenance history, age, average daily usage and positioning. This will give us the information we need to be able to assess how often a service is required.

What are the Passenger Lift Servicing Regulations?

There are 3 different regulatory requirements for passenger lifts:

PUWER – Provision & Use of Work Equipment Regulations 1998

When a passenger lift is being used within a work environment, there is a legal requirement that risks to employee health and safety should be minimised. In such a context the lift needs to be:

  • Safe
  • Appropriate to its intended use
  • Accompanied by signage, markings and warnings

LOLER – Lifting Operations and Lifting Equipment Regulations

The LOLER regulation requires that lifts are robust, provide minimal risks to users, and are safe to use. Additionally, it is required that a lifting equipment should be subject, every 6 months, to a thorough examination by professional inspectors. This is in addition to maintenance checks.


The Equality Act requires that reasonable adjustments are made to property to accommodate disabled employees, or service users. There are specific guidelines laid out in Document M of the Building Regulations. These include:

  • Providing vertical transport large enough to accommodate a wheelchair user & passenger.
  • Audio and visual information alerting wheelchair users to lift arrival
  • Handrail installation
  • Glass walls or partitions are identified for visually impaired users

About Tower Lifts

Over the past two decades, Tower Lifts has built a reputation as a leading UK company when it comes to reliability, professionalism and cost-effectiveness. We design, install and service passenger lifts for the commercial and residential sectors.

Tower Lifts installations are not only efficient and comfortable — each one demonstrates our focus on safety. We have an unblemished safety record and always use the appropriate, state-of-the-art safety mechanisms when installing lifts.

Would you like to speak to a member of the Tower Lifts team about booking in a lift service, or setting up a maintenance contract? Call us today on 01525 601099

Tower Lifts carry out design and installation on a varied range of lifts throughout the UK including:

Domestic Lifts • Food Lifts • Bespoke Platform Lifts • Service Lifts • Platform Lifts • Goods Lifts • Scenic Lifts • Heavy Duty / Car Lifts • Passenger Lifts • Dumbwaiter Lifts • MRL Lifts • Fire lifts • Residential Lifts • low-Headroom Lift