Installation of Lifts

What Does a Full Lift Installation Service Include?

At Tower Lifts, we’ve spent over a decade delivering what we call an ‘end-to-end’ lift installation service for our partners in London and across the UK. But what does it actually mean? Where does our installation of lifts begin and end? For us, the job starts long before any tools are on-site and isn’t finished until you are completely satisfied with the final handover and scheduled ongoing support.

To give you a clear sense of our commitment to a comprehensive lift installation process, this blog charts the complete journey of a Tower Lifts installation. We’ll describe each stage, from initial planning, through to testing and commissioning. In doing so, you’ll see the depth of our team’s expertise and understand precisely how we provide a fully managed service for our clients.

The Core Stages of a Commercial Lift Installation

Every installation project is unique, but our process is built on a foundation of clear stages. This systematic approach ensures every aspect of the job is managed efficiently, safely, and with as little disruption as possible to commercial premises. Many of our London-based projects begin with the careful decommissioning and removal of an existing lift. This work is integrated into the first phase.

Here is an overview of the installation process, from a prepared site to a fully operational lift:

Stage 1: Site Preparation & Decommissioning – Securing the work area, establishing safety protocols, and, where required, decommissioning and removing any existing lift equipment.
Stage 2: Lift Shaft & Motor Room Works – Constructing or modifying the lift shaft and motor room to precise specifications, ensuring it is ready for the new system.
Stage 3: Mechanical Installation – Installing the core components, including guide rails, the lift car, counterweight, and hoisting machinery within the shaft.
Stage 4: Electrical Installation – Fitting the controller, wiring, landing stations, and car operating panel that form the brains of the lift.
Stage 5: Testing & Commissioning – Detailed testing of all mechanical and electrical systems, safety features, and performance metrics to ensure compliance and smooth operation.
Stage 6: Handover – Presenting the client with the commissioned lift, relevant documentation, and providing training for building managers.

Installing Your Lift – From Empty Shaft to Completion

A successful commercial lift installation is about more than just technical skill – it’s absolutely dependent on experienced project management. The installation begins the moment our team arrives on-site. Our first priority is to secure the area, establishing clear safety zones and signage.

We understand that in a commercial building, access is a top priority. Which is why we work with the building management team to ensure tenants, employees and visitors have clear, alternative routes, so we can minimise their daily disruption from the outset.

If an old lift needs decommissioning, we handle its removal discreetly and efficiently, creating a clean, safe space ready for the installation proper.

Once the site is prepared, our engineers focus on the structural work within the lift shaft. This can be the noisiest part of the project, and we’re highly conscious of the impact on your building’s occupants. We will always, if at all possible, schedule the heavy work to cause the least disturbance to business operations.

As the guide rails, lift car, and counterweight are installed, the project begins to feel more tangible for occupants. Then, our electrical engineers take over, wiring the control systems and landing stations. This is quieter, more intricate work.

The final phase is one of detailed testing. Before we even consider a handover, however, every safety mechanism, door sensor, and control function is tested, re-tested, and independently inspected to ensure it meets all UK standards.

Our care when testing guarantees the performance of the lift, but also the peace of mind of our clients. The installation concludes with a formal handover, which includes training for the facilities team and all the documentation needed for a compliant, reliable, and valuable new asset in your building.

From Installation to Ongoing Care

Our goal is to provide a cohesive installation process, and that extends to the ongoing life of your lift. With the installation complete, the focus shifts to maintaining the very best performance for your lift. To make this transition effortless, Tower Lifts also provides expert lift servicing and repairs.

The advantage for our clients is clear – our engineers have a comprehensive knowledge of your new lift because they built and commissioned it. This continuity of care allows for proactive maintenance that catches issues before they become problems, guaranteeing maximum uptime and protecting the smooth day-to-day running of your property.

Talk to Our Installation Experts

Quality and safety is at the core of everything we do. For you, this means the reassurance of a smooth, efficient process, managed under our ISO 9001:2015 certified quality system. On-site, it means a safe environment for everyone, as we adhere to the strict occupational health and safety standards of ISO 45001. Additionally, we’re members of LEIA and a Constructionline approved supplier, so you can be confident you’re working with a fully vetted, professional partner from day one.

Whether your plans are at an early stage or you have detailed specifications ready for review, our installation team is available to talk through your project. We can provide guidance on ensuring a cohesive installation process that respects your building’s operational needs.

Let’s talk about how Tower Lifts can bring reliability and expertise to your lift installation. Call us on 01525 601099

Tower Lifts London lift team can design and install a varied range of lifts throughout the UK including:

Domestic Lifts • Food Lifts • Bespoke Platform Lifts • Service Lifts • Platform Lifts • Goods Lifts • Scenic Lifts • Heavy Duty / Car Lifts • Passenger Lifts • Dumbwaiter Lifts • MRL Lifts • Fire lifts • Residential Lifts • low-Headroom Lifts