How Often Do Passenger Lifts Need to be Serviced for Safety

How Often Do Passenger Lifts Need to be Serviced?

Lift Servicing – Your Guide to Passenger Lift Maintenance

Ensuring the safety and reliability of your passenger lift is paramount. Regular servicing is key to preventing breakdowns, minimising downtime, and most importantly, protecting passengers. At Tower Lifts, our experienced engineers provide comprehensive lift maintenance, ensuring your lift stays in peak condition, complying with all safety standards, and operating at its best.

Beyond ensuring passenger safety, a well-maintained lift improves workplace efficiency and productivity. A lift out of service disrupts work, lowers morale, and raises questions about management priorities.

What is a Lift Service?

Primarily, a lift service and maintenance is a preventative measure which has 3 main aims:

Maintain the high performance of your lift.
Minimise risk to the safety of passengers.
Reduce the need for major repairs by providing ongoing maintenance.

Tower Lifts servicing engineers provide ongoing reports that inform clients of the work they undertake in addition to regular maintenance, such as repairs or component replacements. They will also provide recommendations for modernisation, upgrades, or refurbishment.

How Often Should Passenger Lifts be Serviced?

The frequency of passenger lift servicing depends on various factors, including the lift’s age, size, and the number of floors it serves. Tower Lifts engineers consider these variables when recommending a suitable servicing schedule.

The legal guidelines for service visits are as follows:

Passenger Lifts – every 6 months
Goods Lifts with attendant – every 6 months.

Regular servicing is not just a legal requirement; it’s essential for maintaining passenger safety and the lift’s operational efficiency.

As a general guide, we would normally recommend 2-4 service visits each year for lifts that experience normal usage, and up to 6 service visits for high volume lifts in – for example – hospitals, hotels, or airports.

Passenger Lift Service – Maintenance Checklist

Tower Lifts engineers conduct thorough maintenance checks to keep your lifts in excellent condition. From inspecting the passenger cabin inside and out to checking the machine room, shaft, and pit, we cover it all.

We follow a comprehensive checklist:

Passenger Cabin Lift Maintenance

Check exterior call button lights.
Inspect lift door panels and clearance.
Verify firefighter lift controls.
Test lift operation for smooth acceleration, deceleration, and levelling.
Ensure the lift door doesn’t slam or bounce and check the door restrictor.
Check position indicators.
Examine the cabin interior for damage or wear and tear on the ceiling, handrail, floor, and walls.

Top of the Cabin:

Remove any debris on top of the cabin.
Check the lift shaft for vandalism, rodents, or pests.
Inspect the stop switch and the cabin top inspection station.
Examine cabling for wear, inspect connections.
Check the door operator and connected components.
Inspect guide rails, rollers, and levelling devices.
Ensure all components are clean, lubricated, and dirt-free.

Machine Room Lift Maintenance:

Ensure the machine room is clean.
Inspect components for wear, unexpected vibration, or leakage.
Check electrical components for failure, wear, tear, or overheating.
Perform an oil level check.
Conduct lubrication where necessary.

Pit Lift Maintenance:

Check GFI outlet, stop switch, and lights.
Inspect the lift cable for snags or wear.
Examine guide rails, rollers, and switches.
Check sump pump operation and clean.
Inspect securely attached spring buffers, ensuring correct alignment and no signs of corrosion.

If wear and tear is detected, Tower Lifts engineers flag concerns and schedule appropriate remedial action.

5 Warning Signs Your Lift Requires Maintenance

Passenger lifts tend to develop faults and issues slowly. Recognising the symptoms early, and booking preventative maintenance promptly will remedy the problem, keep people moving safely, and save you from a costly repair bill.

Here are 5 key symptoms to watch out for:

Unusual Noises – If you notice unusual sounds during the operation of your passenger lift, such as grinding, squeaking, or clunking, it could indicate issues with mechanical components that need attention.
Slow Operation – A noticeable slowdown in the lift’s speed or delays in responding to commands may suggest wear and tear on critical components, necessitating maintenance to ensure optimal performance.
Inconsistent Levelling – If the lift consistently fails to level properly with the floors, causing jolts or uneven stops, it signals potential problems with levelling devices that require investigation and maintenance.
Doors Issues – Malfunctions with passenger lift doors, such as not opening or closing smoothly, slamming shut, or showing signs of wear, indicate the need for maintenance to ensure the safety and reliability of the door mechanisms.
Warning Lights or Alarms – Any warning lights, alarms, or error messages on the lift’s control panel suggests underlying issues that should be promptly addressed through maintenance to prevent potential safety hazards.

Tower Lifts – Your Partner for Comprehensive Passenger Lift Servicing

Our passenger lift service visits prioritise safety and performance. Conducted by skilled engineers, each visit includes thorough safety checks, lubrication, and component adjustments, ensuring optimal functionality.

Beyond routine maintenance, Tower Lifts Service visits are designed to keep your lifts operating smoothly:

24/7 Breakdown & Lift Repair – From minor button malfunctions to complete breakdowns, we provide prompt solutions to minimise business disruptions.
Ongoing Repairs & Modernisation – Our engineers address any issues identified during routine checks and can recommend component upgrades for improved efficiency and cost savings.
Detailed Reports – Each service visit generates a comprehensive report on your lift’s status, any repairs performed, and recommendations for future upgrades or refurbishment.

Exemplary Passenger Lift Servicing

Tower Lifts engineers follow clear procedures for every service visit. This includes pre-agreed access protocols, established communication channels, and a streamlined booking system, ensuring seamless integration of maintenance into your operations.

With a proven track record of UK-wide lift maintenance contracts since 2006, our factory-trained engineers are well-versed in most lift models. Our commitment to quality is underscored by our ISO9001:2008 Lift Cert and UKAS accreditation, guaranteeing adherence to the latest Lift Regulations.