Hotel Goods Lifts


Perfecting Hotel Operations with Efficient Service Lifts

Behind the elegant service and effortless guest experience of a well-run hotel lies an infrastructure of unseen operations. The hotel’s lift network runs quietly and efficiently, moving essential goods and people, in order to guarantee the smooth running of hotel operations. Whether it’s laundry, room service, luggage or cleaning supplies, the efficient movement of goods helps to maintain high standards and guest satisfaction.

At Tower Lifts, we have extensive experience of hotel goods lifts. Since 2006, we’ve been designing, installing, and maintaining high-quality lifts for hotels and the hospitality sector in London and across the UK, helping businesses to streamline their service operations behind the scenes.


The Advantages of Efficient Hotel Goods Lifts

The planning and implementation of a goods lift infrastructure offers plenty of advantages for a hotel, as it impacts everything from efficiency to guest satisfaction and business profitability. A well-designed lift system is, without doubt, an invaluable asset.

Here are some of the benefits:

  • Streamlined Back-of-House Operations – Efficient goods lifts create an organised and efficient environment for staff, which reduces congestion, reduces manual handling, and frees them up to prioritise their guest-facing duties.
  • Improved Staff Productivity – Reducing the need for manual handling of goods not only saves valuable time and effort but also reduces the physical strain on employees. This means less workplace injuries and absence from work.
  • Excellent Guest Satisfaction – Efficient hotel operations mean faster service, a more responsive staff. Room service is prompt, luggage appears without a delay, and there’s an air of calm orderliness to the day-to-day running of the hotel.
  • Efficiency and Cost Savings – Hotel goods lifts contribute to cost savings for the business. Reduced staff costs, fewer workplace injuries, and few disruptions to operations all contribute to a healthier bottom line.
  • Adaptability and Future-Proofing – A well-planned goods lift infrastructure will have future growth hard-baked into its design. By choosing a system with flexible capacity and configuration options ensures that the hotel can adapt to changing demands for the decades to come.

Choosing the Right Goods Lift for Your Hotel

A well-functioning hotel relies on a range of vertical transport solutions to keep everything running smoothly. Different tasks require different lift types, so choosing the right goods lift for each specific application is important. Here are the different types of goods lifts commonly found in hotels:

1. The Essential Dumbwaiter Lift:

The dumbwaiter lift plays a vital role in efficient food service. These compact lifts are designed to transport food, drinks, and tableware between floors, usually connecting kitchens to dining areas or for room service deliveries.

Features & Benefits:

  • Ideal for transporting food, drinks, and small items.
  • Improves service speed and efficiency.
  • Reduces the risk of spills and accidents on stairs.
  • Ensures hygienic food handling.
  • Space-saving design, suitable for smaller spaces.

2. Versatile Goods-Only Lifts:

Goods-only lifts can transport a wider range of goods than dumbwaiters, such as cleaning supplies, laundry, small equipment, and larger food deliveries. These lifts often have modular, self-supporting structure, which eliminates the need for a dedicated pit and lift shaft, as well as simplifying installation.

Features & Benefits:

  • Suitable for transporting larger items and heavier loads.
  • Modular, self-supporting design for easy installation.
  • Durable and reliable performance.
  • Ideal for moving linen, cleaning supplies, and deliveries.

3. Goods Lifts with Attendant (Luggage Lifts):

Guest luggage can be both heavy and difficult to manoeuvre. Goods lifts with attendant offer a way to transport such luggage between floors quickly and easily. With an attendant present, there’s a guarantee that the items will be handled with proper care. As with goods lifts, they are usually designed with a modular structure.


Features & Benefits:

  • Safe and convenient transport of guest luggage.
  • Attendant provides assistance and ensures careful handling.
  • Modular structure for easy installation.
  • Capacity of up to 2,000kg for large volumes of luggage.
  • Improves guest experience and reduces strain on staff.
Goods Lifts with Attendant (Luggage Lifts)

Working with Tower Lifts

For the hospitality sector, an efficient and reliable lift infrastructure is the foundation to the level of service they are able to provide. Choosing a lift company with extensive experience in the hotel industry is important, therefore.

At Tower Lifts, we bring decades of sector experience to every project, designing, installing, and maintaining bespoke lift solutions tailored to the specific needs of each hotel we partner with.

Our commitment to quality and safety is reflected in our accreditations:

  • ISO 9001:2015 Showing our commitment to quality management systems and continuous improvement.
  • ISO 45001 This is an internationally recognised framework for managing occupational health and safety risks.
  • UKAS – LiftCert Demonstrating our competence and compliance with industry best practices.
  • LEIA Providing evidence of our adherence to industry recommendations and best practices as a member of this leading trade body.

Unsure which type of goods lift is right for your hotel? The team at Tower Lifts can help. We offer tailored solutions to meet your specific needs and budget. Contact us today – 01525 601099


Tower Lifts carry out design and installation on a varied range of lifts throughout the UK including:

Domestic Lifts • Food Lifts • Bespoke Platform Lifts • Service Lifts • Platform Lifts • Goods Lifts • Scenic Lifts • Heavy Duty / Car Lifts • Passenger Lifts • Dumbwaiter Lifts • MRL Lifts • Fire lifts • Residential Lifts • low-Headroom Lifts