Maintenance of Lifts

Lift Maintenance – Providing Safety, Compliance, and Confidence

A smoothly running lift is something passengers take for granted and ensuring it stays that way is our priority. Proactive maintenance of lifts is the foundation of a lift’s reliability. It’s a programme of continuous, preventative care designed to keep everything working perfectly, unlike lift servicing which addresses specific scheduled tasks or repairs.

Which is where we come in. For over a decade, the Tower Lifts team has been the trusted provider for lift managers across the country. We know the regulations inside-out and we have a clear understanding of what excellence in lift maintenance looks like. Our role to provide clear answers and a dependable service that gives you complete confidence that your lift is safe, compliant and reliable.

From Legal Jargon to a Simple Strategy – Your Path to Compliance

The law exists to keep passengers using your lift safe, but the terminology used to describe it can be confusing. Thankfully, achieving full compliance doesn’t require you to become a legal expert. Rather, it’s about having a simple, effective strategy in place for the maintenance of lifts in your care. Here’s how we turn legal regulations into a straightforward plan for managers and owners.

Your compliance strategy can be broken down into two parts – the official check-up and the ongoing health plan.

1. The Official Check-Up (LOLER)

The law requires a formal, independent safety inspection of your lift to ensure it’s fit for purpose. This is governed by the LOLER regulations.

  • The Goal – To pass a Thorough Examination conducted by a Competent Person.
  • The Deadline – This must be successfully completed at least every 6 months for passenger lifts.
  • The Outcome – A formal report that declares your lift safe for use, keeping you legally protected.

2. The Ongoing Health Plan (PUWER & Maintenance)

The PUWER regulations require your lift to be kept safe on a daily basis. This is why your partnership with a maintenance provider is so important.

  • The Goal – To prevent faults from developing and ensure smooth, reliable operation between official inspections.
  • The Method – A scheduled programme of professional lift maintenance and servicing.
  • The Outcome – A lift that is always in peak condition, ready to pass its LOLER examination without any last-minute stress or costly surprises.
The Ongoing Health Plan (PUWER & Maintenance)

By having a robust maintenance plan, you are proactively fulfilling your legal duties under PUWER and ensuring the LOLER inspection is just a formality.

Your Lift Maintenance Questions, Answered

When you’re responsible for something as critical as a lift, you’re bound to have questions. So, we’ve answered a few of the questions we’re often asked when clients they first contact us.

How many times a year should someone be looking at my lift?

Legally, every passenger lift needs an independent inspection, called a LOLER Thorough Examination, twice a year. But for preventative maintenance visits, the number really depends on your specific lift. A brand-new lift in a small building might only need a check-up every quarter. But if you have a well-used, older lift in a busy environment, it might need monthly visits to keep it running reliably. We’ll always recommend a schedule that suits your lift in its business context.

What does lift maintenance generally cost?

There’s no standard charge for the maintenance of lifts. The cost depends entirely on your setup. The model, its age, how much it’s used, and the level of service cover you want all play a part. A good maintenance plan will give you a predictable cost that prevents expensive, unexpected repair bills down the line.

What’s the difference between maintenance and the more formal LOLER Examination?

This is how it works:

  • The LOLER Examination is like an MOT for your lift. It’s an official, legal safety check by an independent inspector every six months to declare it safe.
  • Your Maintenance Plan is the regular, expert care (cleaning, adjusting, checking parts) that ensures it not only runs perfectly day-to-day but also sails through its MOT every time.

Who gets in trouble if something isn’t done right?

As the building owner or manager, the ultimate legal responsibility for the lift’s safety does fall to you as the “duty holder.” Our job, though, is to take that pressure off your shoulders. By appointing Tower Lifts, you are fulfilling your duty by partnering with a competent expert who manages compliance for you, giving you documented proof that your lift is in safe hands.

Tower Lifts – Your Assurance of Quality and Safety

Choosing a lift maintenance provider is a decision built on trust. You need assurance that your legal duties are being met and that your building’s users are safe. At Tower Lifts, our commitment to upholding the highest standards is backed by independent verification.

We are proud to hold the following accreditations: ISO9001:2015 for quality management, ISO 45001 for occupational health and safety, and UKAS LiftCert for industry best practices. As members of LEIA, the Lift and Escalator Industry Association, we adhere strictly to industry-leading standards.

These accreditations are your guarantee that you can trust Tower Lifts to deliver reliable, safe, and compliant lift maintenance services.

Contact the Tower Lifts team today for a free consultation and let us help you find the perfect lift maintenance solution for your building – 01525 601099.

Tower Lifts London lift team can design and install a varied range of lifts throughout the UK including:

Domestic Lifts • Food Lifts • Bespoke Platform Lifts • Service Lifts • Platform Lifts • Goods Lifts • Scenic Lifts • Heavy Duty / Car Lifts • Passenger Lifts • Dumbwaiter Lifts • MRL Lifts • Fire lifts • Residential Lifts • low-Headroom Lifts